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1Go Casino
TRUST SCORE
7.1/10
Above average
Limited players: withdrawal up to 31 days
Per the operator's own Terms & Conditions, if a player is flagged/limited on the sportsbook (e.g. for advantage play or other restricted-play patterns), withdrawal of their balance can take up to 31 days — well beyond the faster processing times otherwise advertised. Understood to apply across the shared Galaktika N.V. group of sister brands (Fresh Casino, Jet Casino, Starda Casino, Sol Casino, 1Go Casino, Legzo Casino, Irwin Casino), which likely run the same underlying platform and terms template.
10+ cryptocurrencies accepted
Weekly cashback up to 10%
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Operator position upheld
~30,000 UAH balance dispute closed under a no-deposit bonus cap
Casino
Winnings confiscated / forfeited
Priority A — confiscation / forfeiture
What happened
Player alleged funds were removed from the real balance after wagering. Casino Guru questioned transparency but, after reviewing game logs, concluded the funds remained subject to the no-deposit bonus cap and closed the complaint as unjustified.
Amount at stake
~30,000 UAH claimed
Operator's stated reason
"No-deposit bonus maximum-win cap"
Status
Operator position upheld — From the player's account, this has not been made right.