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1Go Casino

Crypto sportsbook Curaçao
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⚠ 5 complaints
TRUST SCORE
7.1/10
Above average
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Limited players: withdrawal up to 31 days
Per the operator's own Terms & Conditions, if a player is flagged/limited on the sportsbook (e.g. for advantage play or other restricted-play patterns), withdrawal of their balance can take up to 31 days — well beyond the faster processing times otherwise advertised. Understood to apply across the shared Galaktika N.V. group of sister brands (Fresh Casino, Jet Casino, Starda Casino, Sol Casino, 1Go Casino, Legzo Casino, Irwin Casino), which likely run the same underlying platform and terms template.
10+ cryptocurrencies accepted
Weekly cashback up to 10%
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Resolved

Balance reduced from ~€2,100 to €700 under a bonus max-win rule

Casino Winnings confiscated / forfeited Priority A — confiscation / forfeiture
What happened
Player said the balance fell from roughly €2,100 to €700 at withdrawal because of a 5x bonus maximum-win rule. Casino Guru identified the rule and the player later confirmed the €700 was paid.
Amount at stake
€700 payable from ~€2,100
Operator's stated reason
"Bonus maximum-win rule"
Status
Resolved — This case reached a resolution.
Source: Casino Guru  ·  Original complaint ↗
Key information
Category
Casino
Issue type
Winnings confiscated / forfeited
Amount
€700 payable from ~€2,100
Status
Resolved
Source
Casino Guru
How we source this

Cases here come from operator-facing complaint platforms (AskGamblers, Casino Guru) and public forum/Reddit reports. A verified case went through that platform's own review process; an unverified one is a community report we haven't independently confirmed. Visitors can also file a complaint directly (see below) — those go through our own review before publishing, kept separate from this sourced set. See How scoring works for the full methodology.