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1Go Casino

Crypto sportsbook Curaçao
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⚠ 5 complaints
TRUST SCORE
7.1/10
Above average
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Limited players: withdrawal up to 31 days
Per the operator's own Terms & Conditions, if a player is flagged/limited on the sportsbook (e.g. for advantage play or other restricted-play patterns), withdrawal of their balance can take up to 31 days — well beyond the faster processing times otherwise advertised. Understood to apply across the shared Galaktika N.V. group of sister brands (Fresh Casino, Jet Casino, Starda Casino, Sol Casino, 1Go Casino, Legzo Casino, Irwin Casino), which likely run the same underlying platform and terms template.
10+ cryptocurrencies accepted
Weekly cashback up to 10%
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Public complaint

Second bonus-cap dispute reviewed during mediation

Casino Funds locked in betting-integrity review Priority B — funds frozen / prolonged review
What happened
Casino Guru challenged the application of a maximum-win cap at the withdrawal stage and argued a second cap could be unfair, though the case is mainly a terms-transparency signal rather than a confirmed confiscation.
Amount at stake
Not stated
Status
Public complaint — This case was closed without a clear resolution either way.
Source: Casino Guru  ·  Original complaint ↗
Key information
Category
Casino
Issue type
Funds locked in betting-integrity review
Amount
Not stated
Status
Public complaint
Source
Casino Guru
How we source this

Cases here come from operator-facing complaint platforms (AskGamblers, Casino Guru) and public forum/Reddit reports. A verified case went through that platform's own review process; an unverified one is a community report we haven't independently confirmed. Visitors can also file a complaint directly (see below) — those go through our own review before publishing, kept separate from this sourced set. See How scoring works for the full methodology.