🔍 
← Sportsbooks

1win

Crypto sportsbook Curaçao
Checking your country…
⚠ 10 complaints
TRUST SCORE
5.3/10
Below average
Visit sportsbook ↗
11+ cryptocurrencies accepted
Native iOS, Android, Windows apps
← Back to all complaints
Closed (no response)

20,620 INR withheld after document verification under account rule 9.7

Account Withdrawal withheld pending verification dispute Priority B — funds frozen / prolonged review
What happened
After document verification, the account was blocked under the operator's rule 9.7. 1win later agreed to refund the balance and stated the funds had been sent, but the player never confirmed receipt.
Amount at stake
20,620 INR
Operator's stated reason
"Operator agreed to refund the balance and said funds had been sent; complaint closed after the player stopped responding to confirm."
Status
Closed (no response) — This case was closed without a clear resolution either way.
Source: Casino Guru  ·  Original complaint ↗
Key information
Category
Account
Issue type
Withdrawal withheld pending verification dispute
Amount
20,620 INR
Status
Closed (no response)
Source
Casino Guru
How we source this

Cases here come from operator-facing complaint platforms (AskGamblers, Casino Guru) and public forum/Reddit reports. A verified case went through that platform's own review process; an unverified one is a community report we haven't independently confirmed. Visitors can also file a complaint directly (see below) — those go through our own review before publishing, kept separate from this sourced set. See How scoring works for the full methodology.