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1win

Crypto sportsbook Curaçao
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KYC conditional
"Conditional" means no KYC is required just to sign up and play. Verification is only requested in some cases — most commonly when withdrawing, or if suspicious activity is flagged.
 ⚠ 12 complaints
TRUST SCORE
5.4/10
Below average
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11+ cryptocurrencies accepted
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Resolved in operator's favor

8,000 AZN in winnings allegedly confiscated after a face-verification request

Account Balance including deposit confiscated Priority A — confiscation / forfeiture
What happened
Player alleged a previously verified account was blocked after withdrawal requests, with funds remaining withheld after an additional face-verification request.
Amount at stake
8,000 AZN
Operator's stated reason
"AskGamblers reviewed both sides and concluded 1win acted in accordance with its Terms and Conditions."
Status
Resolved in operator's favor — From the player's account, this has not been made right.
Source: AskGamblers  ·  Original complaint ↗
Key information
Category
Account
Issue type
Balance including deposit confiscated
Amount
8,000 AZN
Status
Resolved in operator's favor
Source
AskGamblers
How we source this

Cases here come from operator-facing complaint platforms (AskGamblers, Casino Guru) and public forum/Reddit reports. A verified case went through that platform's own review process; an unverified one is a community report we haven't independently confirmed. Visitors can also file a complaint directly (see below) — those go through our own review before publishing, kept separate from this sourced set. See How scoring works for the full methodology.