🔍 
← Sportsbooks

500Casino

Crypto sportsbook Curaçao
Checking your country…
⚠ 3 complaints
TRUST SCORE
9.1/10
Trusted
Visit sportsbook ↗
Arbitrage bets may be voided — account safe
500Casino may void or cancel bets identified as arbitrage, but does not restrict or close the account as a result.
Generous rakeback
← Back to all complaints
Rejected

KYC-verified account frozen with ~€33,300 during a lengthy investigation

Account Funds locked in betting-integrity review Priority B — funds frozen / prolonged review
What happened
Player alleged a nearly two-month account freeze with limited explanation. 500Casino later said the remaining winnings were forfeited for fraudulent/malicious practices; Casino Guru reviewed confidential operator evidence and did not uphold the complaint.
Amount at stake
~€33,300
Operator's stated reason
"Fraud indicators (evidence reviewed confidentially by Casino Guru)"
Status
Rejected — From the player's account, this has not been made right.
Source: Casino Guru  ·  Original complaint ↗
Key information
Category
Account
Issue type
Funds locked in betting-integrity review
Amount
~€33,300
Status
Rejected
Source
Casino Guru
How we source this

Cases here come from operator-facing complaint platforms (AskGamblers, Casino Guru) and public forum/Reddit reports. A verified case went through that platform's own review process; an unverified one is a community report we haven't independently confirmed. Visitors can also file a complaint directly (see below) — those go through our own review before publishing, kept separate from this sourced set. See How scoring works for the full methodology.