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TRUST SCORE
5.6/10
Below average
Arbitrage betting restricted
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Closed (no response)
390 USDT withdrawal never confirmed paid, complaint closed on non-response
Account
Withdrawal not confirmed paid dispute
Priority C — sportsbook issue
What happened
A player's withdrawal was delayed beyond the initial waiting period; Casino.Guru initially told the player delays of days-to-weeks were "usual." The player then stopped responding to follow-up questions, and after a 7-day extension with no reply the complaint was rejected for lack of player engagement — meaning the underlying issue was never actually confirmed resolved or paid.
Amount at stake
390 USDT
Operator's stated reason
"Not stated in the indexed source"
Status
Closed (no response) — This case was closed without a clear resolution either way.