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Dicey.com

Crypto sportsbook Anjouan
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⚠ 4 complaints
TRUST SCORE
6.3/10
Above average
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Very thin complaint history so far: Casino Guru shows just one newly opened complaint against a 7.3/10 Safety Index
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Community report Community report — not independently verified

KYC rejected twice over a disputed reason, delaying access to funds

Account Withdrawal withheld pending verification dispute Priority B — funds frozen / prolonged review
What happened
An Aug 2026 reviewer said KYC was completed twice, each review taking about five days despite a stated 72-hour target, and disputed Dicey's explanation that the wrong document type had been selected. The reviewer said the delay/rejection was preventing access to their money; no final payment outcome is visible in the indexed public record.
Amount at stake
Not stated
Operator's stated reason
"Dicey reportedly said the wrong document type had been selected; disputed by the reviewer"
Status
Community report — This case was closed without a clear resolution either way.
Source: Trustpilot  ·  Original complaint ↗
Key information
Category
Account
Issue type
Withdrawal withheld pending verification dispute
Amount
Not stated
Status
Community report
Source
Trustpilot (unverified)
How we source this

Cases here come from operator-facing complaint platforms (AskGamblers, Casino Guru) and public forum/Reddit reports. A verified case went through that platform's own review process; an unverified one is a community report we haven't independently confirmed. Visitors can also file a complaint directly (see below) — those go through our own review before publishing, kept separate from this sourced set. See How scoring works for the full methodology.