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FieryPlay Casino

Crypto sportsbook Curaçao
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KYC conditional
"Conditional" means no KYC is required just to sign up and play. Verification is only requested in some cases — most commonly when withdrawing, or if suspicious activity is flagged.
 ⚠ 5 complaints
TRUST SCORE
7.3/10
Above average
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Resolved

C$1,000 KYC/withdrawal difficulty

Account Withdrawal withheld pending verification dispute Priority C — sportsbook issue
What happened
Player reported repeated document requests and confusion over proof of a deposit. Verification was eventually completed and the complaint resolved.
Amount at stake
C$1,000
Status
Resolved — This case reached a resolution.
Source: Casino Guru  ·  Original complaint ↗
Key information
Category
Account
Issue type
Withdrawal withheld pending verification dispute
Amount
C$1,000
Status
Resolved
Source
Casino Guru
How we source this

Cases here come from operator-facing complaint platforms (AskGamblers, Casino Guru) and public forum/Reddit reports. A verified case went through that platform's own review process; an unverified one is a community report we haven't independently confirmed. Visitors can also file a complaint directly (see below) — those go through our own review before publishing, kept separate from this sourced set. See How scoring works for the full methodology.