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Fresh Casino

Crypto sportsbook Curaçao
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⚠ 3 complaints
TRUST SCORE
7.1/10
Above average
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Limited players: withdrawal up to 31 days
Per the operator's own Terms & Conditions, if a player is flagged/limited on the sportsbook (e.g. for advantage play or other restricted-play patterns), withdrawal of their balance can take up to 31 days — well beyond the faster processing times otherwise advertised. Understood to apply across the shared Galaktika N.V. group of sister brands (Fresh Casino, Jet Casino, Starda Casino, Sol Casino, 1Go Casino, Legzo Casino, Irwin Casino), which likely run the same underlying platform and terms template.
In-house sportsbook included
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Resolved

510 USDT withdrawal frozen for 31 days; paid on day 31

Account Funds locked in betting-integrity review Priority B — funds frozen / prolonged review
What happened
KYC-verified player alleged Fresh froze a 510 USDT withdrawal for a 31-day fairness review. Fresh later said the check was complete and approved the withdrawal; the player confirmed receipt on day 31.
Amount at stake
510 USDT
Operator's stated reason
"Fairness/unfair-play review"
Status
Resolved — This case reached a resolution.
Source: AskGamblers  ·  Original complaint ↗
Key information
Category
Account
Issue type
Funds locked in betting-integrity review
Amount
510 USDT
Status
Resolved
Source
AskGamblers
How we source this

Cases here come from operator-facing complaint platforms (AskGamblers, Casino Guru) and public forum/Reddit reports. A verified case went through that platform's own review process; an unverified one is a community report we haven't independently confirmed. Visitors can also file a complaint directly (see below) — those go through our own review before publishing, kept separate from this sourced set. See How scoring works for the full methodology.