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Fresh Casino

Crypto sportsbook Curaçao
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⚠ 3 complaints
TRUST SCORE
7.1/10
Above average
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Limited players: withdrawal up to 31 days
Per the operator's own Terms & Conditions, if a player is flagged/limited on the sportsbook (e.g. for advantage play or other restricted-play patterns), withdrawal of their balance can take up to 31 days — well beyond the faster processing times otherwise advertised. Understood to apply across the shared Galaktika N.V. group of sister brands (Fresh Casino, Jet Casino, Starda Casino, Sol Casino, 1Go Casino, Legzo Casino, Irwin Casino), which likely run the same underlying platform and terms template.
In-house sportsbook included
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Unresolved

Repeated withdrawal rejections during ongoing verification

Account Funds locked in betting-integrity review Priority B — funds frozen / prolonged review
What happened
Player alleged multiple withdrawals were rejected while the casino repeatedly requested further card-ownership verification.
Amount at stake
9,000 RUB
Status
Unresolved — From the player's account, this has not been made right.
Source: AskGamblers  ·  Original complaint ↗
Key information
Category
Account
Issue type
Funds locked in betting-integrity review
Amount
9,000 RUB
Status
Unresolved
Source
AskGamblers
How we source this

Cases here come from operator-facing complaint platforms (AskGamblers, Casino Guru) and public forum/Reddit reports. A verified case went through that platform's own review process; an unverified one is a community report we haven't independently confirmed. Visitors can also file a complaint directly (see below) — those go through our own review before publishing, kept separate from this sourced set. See How scoring works for the full methodology.