A New Zealand player alleged Goated's Dice stop-loss functionality behaved inconsistently and contributed to losses. Goated said its stop-loss implementation differed from the more common approach used by operators such as Stake, but maintained this didn't directly cause the losses; it said it planned to align the implementation with the more common approach and provided a $1,400 bonus plus a later $100 goodwill credit. The player expressed satisfaction and the case was marked resolved.

$40,000

"Stop-loss implementation differs from the more common industry approach, per the operator; goodwill bonus and credit provided"

Resolved — This case reached a resolution.