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IceCasino

Crypto sportsbook Curaçao
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KYC conditional
"Conditional" means no KYC is required just to sign up and play. Verification is only requested in some cases — most commonly when withdrawing, or if suspicious activity is flagged.
 ⚠ 2 complaints
TRUST SCORE
7.3/10
Above average
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Unresolved

€100 payout complaint / changing processing estimates

Casino Withdrawal withheld pending verification dispute Priority B — funds frozen / prolonged review
What happened
A verified player said four weeks passed after requesting payout, with support allegedly giving changing estimates ranging from minutes/hours up to 30 days, while only a small €100 payout arrived.
Amount at stake
€100 (partial payout received; full amount not stated)
Status
Unresolved — From the player's account, this has not been made right.
Source: AskGamblers  ·  Original complaint ↗
Key information
Category
Casino
Issue type
Withdrawal withheld pending verification dispute
Amount
€100 (partial payout received; full amount not stated)
Status
Unresolved
Source
AskGamblers
How we source this

Cases here come from operator-facing complaint platforms (AskGamblers, Casino Guru) and public forum/Reddit reports. A verified case went through that platform's own review process; an unverified one is a community report we haven't independently confirmed. Visitors can also file a complaint directly (see below) — those go through our own review before publishing, kept separate from this sourced set. See How scoring works for the full methodology.