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Jet Casino

Crypto sportsbook Curaçao
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⚠ 7 complaints
TRUST SCORE
7.1/10
Above average
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Limited players: withdrawal up to 31 days
Per the operator's own Terms & Conditions, if a player is flagged/limited on the sportsbook (e.g. for advantage play or other restricted-play patterns), withdrawal of their balance can take up to 31 days — well beyond the faster processing times otherwise advertised. Understood to apply across the shared Galaktika N.V. group of sister brands (Fresh Casino, Jet Casino, Starda Casino, Sol Casino, 1Go Casino, Legzo Casino, Irwin Casino), which likely run the same underlying platform and terms template.
No stated maximum win limit
Wide crypto selection (8+ coins)
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Resolved

€18,500 withdrawal pending since March 2024, later resolved

Account Funds locked in betting-integrity review Priority B — funds frozen / prolonged review
What happened
Player reported a €18,500 withdrawal pending since 25 March 2024. The AskGamblers complaint listing records the case as resolved.
Amount at stake
€18,500
Status
Resolved — This case reached a resolution.
Source: AskGamblers  ·  Original complaint ↗
Key information
Category
Account
Issue type
Funds locked in betting-integrity review
Amount
€18,500
Status
Resolved
Source
AskGamblers
How we source this

Cases here come from operator-facing complaint platforms (AskGamblers, Casino Guru) and public forum/Reddit reports. A verified case went through that platform's own review process; an unverified one is a community report we haven't independently confirmed. Visitors can also file a complaint directly (see below) — those go through our own review before publishing, kept separate from this sourced set. See How scoring works for the full methodology.