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Jet Casino

Crypto sportsbook Curaçao
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⚠ 7 complaints
TRUST SCORE
7.1/10
Above average
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Limited players: withdrawal up to 31 days
Per the operator's own Terms & Conditions, if a player is flagged/limited on the sportsbook (e.g. for advantage play or other restricted-play patterns), withdrawal of their balance can take up to 31 days — well beyond the faster processing times otherwise advertised. Understood to apply across the shared Galaktika N.V. group of sister brands (Fresh Casino, Jet Casino, Starda Casino, Sol Casino, 1Go Casino, Legzo Casino, Irwin Casino), which likely run the same underlying platform and terms template.
No stated maximum win limit
Wide crypto selection (8+ coins)
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Rejected

€28,000 in winnings removed after a game-provider technical-error finding

Casino Winnings confiscated / forfeited Priority A — confiscation / forfeiture
What happened
Player alleged the balance was reduced from about €28,000 to the original deposit after an account freeze. Casino Guru obtained a game-provider technical report showing the winnings were incorrectly calculated and rejected the complaint.
Amount at stake
€28,000
Operator's stated reason
"Game-provider technical error (incorrectly calculated winnings)"
Status
Rejected — From the player's account, this has not been made right.
Source: Casino Guru  ·  Original complaint ↗
Key information
Category
Casino
Issue type
Winnings confiscated / forfeited
Amount
€28,000
Status
Rejected
Source
Casino Guru
How we source this

Cases here come from operator-facing complaint platforms (AskGamblers, Casino Guru) and public forum/Reddit reports. A verified case went through that platform's own review process; an unverified one is a community report we haven't independently confirmed. Visitors can also file a complaint directly (see below) — those go through our own review before publishing, kept separate from this sourced set. See How scoring works for the full methodology.