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KYC conditional
"Conditional" means no KYC is required just to sign up and play. Verification is only requested in some cases — most commonly when withdrawing, or if suspicious activity is flagged.
 ⚠ 6 complaints
TRUST SCORE
8.5/10
Trusted
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72-hour KYC deadline, easy to miss
AskGamblers logs an unresolved complaint where a player says Rainbet left a Level 4 KYC request in support chat with only a 72-hour deadline attached; by the time they saw the message the window had already passed, and the account was reportedly closed with over EUR 3,000 inside despite the player submitting identity, address and source-of-funds documents afterward. Several other Rainbet complaints (AskGamblers, Trustpilot, Bitcointalk) independently describe a similar shape: deposit/bet, request a withdrawal, get hit with an enhanced KYC or "bets under review" hold, then a prolonged block or closure.
Arbitrage bets may be voided — account safe
Rainbet may void or cancel bets identified as arbitrage, but does not restrict or close the account as a result.
Withdrawals processed in 5-15 minutes
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Community report Community report — not independently verified

$1,394 deposited, $506 withdrawal blocked when a bank statement was rejected

Sportsbook Account blocked after document rejected in KYC review Priority B — funds frozen / prolonged review
What happened
A reviewer who explicitly describes sports betting reports three deposits totalling $1,394 and a $506 withdrawal request. Identity/selfie verification was accepted but a bank statement was rejected, and the account was then blocked; the reviewer alleges even the remaining deposited funds weren't returned.
Amount at stake
$1,394 deposits / $506 withdrawal
Operator's stated reason
"Not stated in the indexed source"
Status
Community report — This case was closed without a clear resolution either way.
Source: Trustpilot  ·  Original complaint ↗
Key information
Category
Sportsbook
Issue type
Account blocked after document rejected in KYC review
Amount
$1,394 deposits / $506 withdrawal
Status
Community report
Source
Trustpilot (unverified)
How we source this

Cases here come from operator-facing complaint platforms (AskGamblers, Casino Guru) and public forum/Reddit reports. A verified case went through that platform's own review process; an unverified one is a community report we haven't independently confirmed. Visitors can also file a complaint directly (see below) — those go through our own review before publishing, kept separate from this sourced set. See How scoring works for the full methodology.