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KYC conditional
"Conditional" means no KYC is required just to sign up and play. Verification is only requested in some cases — most commonly when withdrawing, or if suspicious activity is flagged.
 ⚠ 10 complaints
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72-hour KYC deadline, easy to miss
AskGamblers logs an unresolved complaint where a player says Rainbet left a Level 4 KYC request in support chat with only a 72-hour deadline attached; by the time they saw the message the window had already passed, and the account was reportedly closed with over EUR 3,000 inside despite the player submitting identity, address and source-of-funds documents afterward. Several other Rainbet complaints (AskGamblers, Trustpilot, Bitcointalk) independently describe a similar shape: deposit/bet, request a withdrawal, get hit with an enhanced KYC or "bets under review" hold, then a prolonged block or closure.
Arbitrage bets may be voided — account safe
Rainbet may void or cancel bets identified as arbitrage, but does not restrict or close the account as a result.
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Unresolved

Account blocked and $1,500 balance confiscated after KYC

Casino Balance including deposit confiscated Priority A — confiscation / forfeiture
What happened
Player alleged that after completing Levels 1–4 KYC, the account was permanently blocked and the balance confiscated for unspecified suspicious activity.
Amount at stake
$1,500
Status
Unresolved — From the player's account, this has not been made right.
Source: AskGamblers  ·  Original complaint ↗
Key information
Category
Casino
Issue type
Balance including deposit confiscated
Amount
$1,500
Status
Unresolved
Source
AskGamblers
How we source this

Cases here come from operator-facing complaint platforms (AskGamblers, Casino Guru) and public forum/Reddit reports. A verified case went through that platform's own review process; an unverified one is a community report we haven't independently confirmed. Visitors can also file a complaint directly (see below) — those go through our own review before publishing, kept separate from this sourced set. See How scoring works for the full methodology.