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Rainbet
TRUST SCORE
8.5/10
Trusted
72-hour KYC deadline, easy to miss
AskGamblers logs an unresolved complaint where a player says Rainbet left a Level 4 KYC request in support chat with only a 72-hour deadline attached; by the time they saw the message the window had already passed, and the account was reportedly closed with over EUR 3,000 inside despite the player submitting identity, address and source-of-funds documents afterward. Several other Rainbet complaints (AskGamblers, Trustpilot, Bitcointalk) independently describe a similar shape: deposit/bet, request a withdrawal, get hit with an enhanced KYC or "bets under review" hold, then a prolonged block or closure.
Arbitrage bets may be voided — account safe
Rainbet may void or cancel bets identified as arbitrage, but does not restrict or close the account as a result.
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Unresolved
EUR 3,000+ account closed over a missed, hidden 72-hour KYC deadline
Sportsbook
Account closed after missed verification deadline
Priority A — confiscation / forfeiture
What happened
A player who says they'd used Rainbet for about six months and deposited almost EUR 3,000 discovered, only when trying to withdraw, that Rainbet had left a support-chat message requiring Level 4 KYC within 72 hours — a deadline that had already passed by the time they saw it. They submitted identity, address and source-of-funds documents anyway, but the account was reportedly closed for missing the window.
Amount at stake
EUR 3,000+
Operator's stated reason
"Verification deadline (72-hour Level 4 KYC, delivered only via support chat) was missed, per the player's account"
Status
Unresolved — From the player's account, this has not been made right.