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Rollbit

Crypto sportsbook Curaçao
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KYC conditional
"Conditional" means no KYC is required just to sign up and play. Verification is only requested in some cases — most commonly when withdrawing, or if suspicious activity is flagged.
⚠ 13 complaints
TRUST SCORE
4.4/10
Below average
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Arbitrage betting not allowed
Rollbit's Sports Policy (rollbit.com/sports-policy) is JavaScript-rendered and could not be independently retrieved by an automated fetch, so no verbatim clause is quoted here. Rollbit's sportsbook runs on the same BetBy white-label platform as SolCasino.io, BetFury, Cryptorino, Winna, Betpanda and Rakebit, all six of which carry a near-identical "arbitrage strategy... strictly prohibited" clause at the same Section 7.4.4 of the shared template — flagged for Rollbit on that pattern-match basis, not from independently reading Rollbit's own copy of the text.
Payout & support complaints reported
Casino.Guru rates Rollbit 4.1/10 (“Low”) on its Safety Index and has logged 110 player complaints against it (44 unresolved, 14 resolved, 50 rejected, 2 open), describing a “no reaction policy” toward its complaint-mediation process. One tracked case: a player with completed KYC and a prior clean withdrawal history had a $700 balance confiscated over an unspecified “Terms and Conditions” violation, and Rollbit stopped responding to follow-ups. A separate, dated AskGamblers forum case (Feb 2026, open) describes a player who had already completed KYC having $907 frozen over vague “linked accounts” concerns, with Rollbit going silent and reportedly blocking the player on social media — the same pattern (restriction or non-payment after KYC, then no response) shows up independently on both platforms.
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Unresolved

2,200 USDT withdrawal pending amid an unidentified second-account allegation

Account Account blocked / restricted pending review Priority B — funds frozen / prolonged review
What happened
A KYC Level 4 player says a 2,200 USDT withdrawal remained pending and Rollbit alleged another account without identifying it. The player denied multi-accounting. Casino Guru closed the case unresolved after Rollbit did not engage.
Amount at stake
2,200 USDT
Operator's stated reason
"Another account alleged without being identified, per the case record; denied by the player"
Status
Unresolved — From the player's account, this has not been made right.
Source: Casino Guru  ·  Original complaint ↗