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Rollbit
TRUST SCORE
4.6/10
Below average
Payout & support complaints reported
Casino.Guru rates Rollbit 4.1/10 (“Low”) on its Safety Index and has logged 110 player complaints against it (44 unresolved, 14 resolved, 50 rejected, 2 open), describing a “no reaction policy” toward its complaint-mediation process. One tracked case: a player with completed KYC and a prior clean withdrawal history had a $700 balance confiscated over an unspecified “Terms and Conditions” violation, and Rollbit stopped responding to follow-ups. A separate, dated AskGamblers forum case (Feb 2026, open) describes a player who had already completed KYC having $907 frozen over vague “linked accounts” concerns, with Rollbit going silent and reportedly blocking the player on social media — the same pattern (restriction or non-payment after KYC, then no response) shows up independently on both platforms.
25+ cryptocurrencies accepted
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Unresolved
Sportsbook winnings confiscated; only the deposit amount initially released
Sportsbook
Only original deposit returned
Priority A — confiscation / forfeiture
What happened
Player alleged the first withdrawal matched the initial deposit while remaining profits stayed blocked, with the account suspended once KYC was requested. Casino Guru closed the case because it fell within sportsbook scope.
Amount at stake
$50 disputed
Status
Unresolved — From the player's account, this has not been made right.