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Rollbit
TRUST SCORE
4.6/10
Below average
Payout & support complaints reported
Casino.Guru rates Rollbit 4.1/10 (“Low”) on its Safety Index and has logged 110 player complaints against it (44 unresolved, 14 resolved, 50 rejected, 2 open), describing a “no reaction policy” toward its complaint-mediation process. One tracked case: a player with completed KYC and a prior clean withdrawal history had a $700 balance confiscated over an unspecified “Terms and Conditions” violation, and Rollbit stopped responding to follow-ups. A separate, dated AskGamblers forum case (Feb 2026, open) describes a player who had already completed KYC having $907 frozen over vague “linked accounts” concerns, with Rollbit going silent and reportedly blocking the player on social media — the same pattern (restriction or non-payment after KYC, then no response) shows up independently on both platforms.
25+ cryptocurrencies accepted
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Resolved
Account restored and full balance withdrawn after a 2.5-month freeze
Account
Funds locked in betting-integrity review
Priority B — funds frozen / prolonged review
What happened
After Level 3 KYC, the player's account and withdrawals were frozen. Roughly 2.5 months later Rollbit restored access and allowed withdrawal of the entire balance.
Amount at stake
Not stated
Status
Resolved — This case reached a resolution.