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Crypto sportsbook Curaçao
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KYC conditional
"Conditional" means no KYC is required just to sign up and play. Verification is only requested in some cases — most commonly when withdrawing, or if suspicious activity is flagged.
 ⚠ 5 complaints
TRUST SCORE
7.3/10
Above average
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Unresolved

€6,800 withdrawal repeatedly delayed by rejected withdrawals and new document requests

Account Withdrawal withheld pending verification dispute Priority B — funds frozen / prolonged review
What happened
A player reported multiple withdrawal attempts rejected and new documents repeatedly requested. After 27 days the player was told a technical issue required submitting a new withdrawal request. Case still active/recent as of a 15 Sep 2026 research pass (Jul–Aug 2026 origin) — the final case-page outcome should be rechecked. (Originally logged from Casino Guru's generic review-index page before the specific case URL and this detail were found.)
Amount at stake
€6,800
Operator's stated reason
"Cited technical issues requiring a new withdrawal request, after repeated document requests"
Status
Unresolved — From the player's account, this has not been made right.
Source: Casino Guru  ·  Original complaint ↗
Key information
Category
Account
Issue type
Withdrawal withheld pending verification dispute
Amount
€6,800
Status
Unresolved
Source
Casino Guru
How we source this

Cases here come from operator-facing complaint platforms (AskGamblers, Casino Guru) and public forum/Reddit reports. A verified case went through that platform's own review process; an unverified one is a community report we haven't independently confirmed. Visitors can also file a complaint directly (see below) — those go through our own review before publishing, kept separate from this sourced set. See How scoring works for the full methodology.