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⚠ 3 complaints
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Rejected

$6,117 redeemed from account without authorization after a phishing scam

Account Account compromised / unauthorized redemption Priority B — funds frozen / prolonged review
What happened
The complainant told BBB that $6,117 was redeemed from their StakeUS account without authorization after they followed what was described as a bonus link and entered their login details.
Amount at stake
$6,117
Operator's stated reason
"StakeUS said the user had used an unauthorized link and had been the victim of a Telegram scam, that account credentials are the user's own responsibility, and declined to refund the funds."
Status
Rejected — From the player's account, this has not been made right.
Source: Better Business Bureau (BBB)  ·  Original complaint ↗
Key information
Category
Account
Issue type
Account compromised / unauthorized redemption
Amount
$6,117
Status
Rejected
Source
Better Business Bureau (BBB)
How we source this

Cases here come from operator-facing complaint platforms (AskGamblers, Casino Guru) and public forum/Reddit reports. A verified case went through that platform's own review process; an unverified one is a community report we haven't independently confirmed. Visitors can also file a complaint directly (see below) — those go through our own review before publishing, kept separate from this sourced set. See How scoring works for the full methodology.