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Thunderpick.io

Crypto sportsbook Curaçao / Comoros
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KYC conditional
"Conditional" means no KYC is required just to sign up and play. Verification is only requested in some cases — most commonly when withdrawing, or if suspicious activity is flagged.
 ⚠ 14 complaints
TRUST SCORE
5.5/10
Below average
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Wide esports offer — 25+ titles (CS2, Dota 2, League of Legends, Valorant) with deep pre-match and live markets
Operating since 2017, among the longer-running crypto esports books
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Unresolved

€781.30 withdrawal delayed, KYC documents repeatedly reported as "not received"

Account Withdrawal withheld pending verification dispute Priority B — funds frozen / prolonged review
What happened
A player reported a pending withdrawal delayed by KYC verification, with Thunderpick repeatedly claiming submitted documents were not received despite multiple resubmissions.
Amount at stake
€781.30
Operator's stated reason
"Not stated in the indexed source"
Status
Unresolved — From the player's account, this has not been made right.
Source: AskGamblers  ·  Original complaint ↗
Key information
Category
Account
Issue type
Withdrawal withheld pending verification dispute
Amount
€781.30
Status
Unresolved
Source
AskGamblers
How we source this

Cases here come from operator-facing complaint platforms (AskGamblers, Casino Guru) and public forum/Reddit reports. A verified case went through that platform's own review process; an unverified one is a community report we haven't independently confirmed. Visitors can also file a complaint directly (see below) — those go through our own review before publishing, kept separate from this sourced set. See How scoring works for the full methodology.