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Whale.io

Crypto sportsbook Anjouan
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⚠ 15 complaints
TRUST SCORE
5.3/10
Below average
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Only 1x wagering on its 200% welcome bonus
11 cryptocurrencies accepted
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Community report Community report — not independently verified

Three settled sportsbook wins refunded instead of paid out, ~125 USDT disputed

Sportsbook Winning bets voided after settlement Priority C — sportsbook issue
What happened
Reviewer supplied three bet IDs and alleged three successful sportsbook bets were refunded rather than settled as wins, costing 125.4 USDT in profit. Whale.io publicly replied that it would investigate and provide a settlement explanation; no confirmed final outcome is on record.
Amount at stake
125.4 USDT profit
Operator's stated reason
"Whale.io said it would investigate and provide a settlement explanation"
Status
Community report — This case was closed without a clear resolution either way.
Source: Trustpilot  ·  Original complaint ↗
Key information
Category
Sportsbook
Issue type
Winning bets voided after settlement
Amount
125.4 USDT profit
Status
Community report
Source
Trustpilot (unverified)
How we source this

Cases here come from operator-facing complaint platforms (AskGamblers, Casino Guru) and public forum/Reddit reports. A verified case went through that platform's own review process; an unverified one is a community report we haven't independently confirmed. Visitors can also file a complaint directly (see below) — those go through our own review before publishing, kept separate from this sourced set. See How scoring works for the full methodology.