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Whale.io
TRUST SCORE
5.3/10
Below average
Only 1x wagering on its 200% welcome bonus
11 cryptocurrencies accepted
← Back to all complaints
Unresolved
383 USDT retained in closed account over an unsubstantiated multi-accounting allegation; unresolved
Account
Balance including deposit confiscated
Priority B — funds frozen / prolonged review
What happened
Player said 383 USDT remained in a closed account, including a 300 USDT deposit. Whale.io reportedly alleged multi-accounting; Casino Guru found the casino failed to provide sufficient supporting evidence and closed the complaint unresolved.
Amount at stake
383 USDT
Operator's stated reason
"Alleged multi-accounting; evidence for the allegation was not supplied to Casino Guru"
Status
Unresolved — From the player's account, this has not been made right.