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Whale.io
TRUST SCORE
5.3/10
Below average
Only 1x wagering on its 200% welcome bonus
11 cryptocurrencies accepted
← Back to all complaints
Resolved
$4,750 withdrawal cancelled and extra verification demanded despite prior KYC; resolved
Account
Withdrawal withheld pending verification dispute
Priority B — funds frozen / prolonged review
What happened
Player said a withdrawal was cancelled despite prior two-step KYC and that additional proof-of-address, ownership, source-of-funds and selfie documents were requested. The complaint was later resolved.
Amount at stake
$4,750
Status
Resolved — This case reached a resolution.