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Crypto sportsbook Curaçao
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KYC conditional
"Conditional" means no KYC is required just to sign up and play. Verification is only requested in some cases — most commonly when withdrawing, or if suspicious activity is flagged.
 ⚠ 7 complaints
TRUST SCORE
5.3/10
Below average
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Resolved after escalation

Eight consecutive withdrawal requests rejected, citing 'bank server issues'

Account Withdrawal delayed / speed dispute Priority A — confiscation / forfeiture
What happened
A player's withdrawal requests were rejected eight consecutive times, with the operator citing unspecified 'bank server issues' each time. Funds were eventually processed only after the player escalated the dispute publicly.
Amount at stake
Not stated
Operator's stated reason
"'Bank server issues' cited repeatedly, per the player's account; funds were eventually released after escalation"
Status
Resolved after escalation — This case was closed without a clear resolution either way.
Source: Trustpilot  ·  Original complaint ↗
Key information
Category
Account
Issue type
Withdrawal delayed / speed dispute
Amount
Not stated
Status
Resolved after escalation
Source
Trustpilot
How we source this

Cases here come from operator-facing complaint platforms (AskGamblers, Casino Guru) and public forum/Reddit reports. A verified case went through that platform's own review process; an unverified one is a community report we haven't independently confirmed. Visitors can also file a complaint directly (see below) — those go through our own review before publishing, kept separate from this sourced set. See How scoring works for the full methodology.