← Sportsbooks
Visit sportsbook ↗
View all complaints →
Bspin.io
TRUST SCORE
4.5/10
Below average
No KYC required for deposits
Same operator and Anjouan licence since 2018
Overview
Bspin.io is a Bitcoin-focused casino and sportsbook operating since 2018, per its own homepage ("a licensed Bitcoin casino operating since 2018"). The operating entity is named as Pixel Gaming Limited, Comoros registration No. 15699, holding an Anjouan Gaming Board licence No. ALSI-092404013-F12 per the operator's own homepage footer. Restricted-country information conflicts across third-party sources — one review excludes the US and UK, another does not — and bonus wagering requirements are reported inconsistently (10x/35x/45x depending on source and date). The most serious open item in its complaint record is a 13.7 BTC balance lockout following a large slots win, reported unresolved on AskGamblers after more than 15 days without a substantive update; Casino Guru separately indexes 10 complaints (1 unresolved, 1 resolved, 8 rejected).
Complaints
3 reported issues · 1 unresolved
13.7 BTC
Unresolved
$135
Unresolved — closed after no operator response
Disputed amounts include $2,373, €120, C$700, €8,000, €20,000, 135 USDT, 2,900 USDT, $3,700, $350, $300
Mostly rejected
Bonuses, withdrawals & KYC
Wagering requirement reported inconsistently across sources (10x/35x/45x) — confirm current terms before claiming a bonus
No KYC required for deposits, per the operator's own homepage
Full identity checks are reserved for withdrawals above roughly $2,000/€2,000, with a 7-day first response and up to 30 days to complete per one third-party source
A 13.7 BTC account lockout after a big win remains unresolved on AskGamblers
Detailed background research on stated policy — broader than any single number in the score breakdown above, though it informs it. Where an operator's own terms couldn't be fetched, that's noted and the figures are flagged as third-party rather than operator-confirmed.
Bonus policy
Reported inconsistently — the operator's own homepage currently advertises up to 3,500 µBTC + 100 free spins; AskGamblers lists 100% up to 1 BTC + 20 spins; wagering reported at 35x-45x depending on source.
Withdrawal timeframe
No KYC required for deposits, per the operator's own homepage. Full identity checks are reserved for withdrawals above roughly $2,000/€2,000, with a 7-day first response and up to 30 days to complete per one third-party source. A 13.7 BTC balance lockout after a large win remains unresolved on AskGamblers.
KYC / verificationKYC conditional
No KYC required for deposits; full identity checks are reserved for withdrawals above roughly $2,000/€2,000 equivalent, per one third-party source.
Trust Score breakdown
Licence & regulation
6.0
Payout reliability
3.0
Complaint record
4.0
KYC practice
6.0
T&C fairness
4.0
Ownership
Pixel Gaming Limited, Comoros registration No. 15699, per the operator's own homepage footer
Not established in the indexed public record
Anjouan Gaming Board (Government of Anjouan, Union of Comoros), licence No. ALSI-092404013-F12, per the operator's own homepage footer