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RioBet
TRUST SCORE
7.3/10
Above average
Accepts both crypto (BTC, ETH, LTC, USDT, TRX) and fiat cards/e-wallets
Operating since 2014, with most AskGamblers complaints eventually resolved
Overview
RioBet (riobet.com) is a crypto and fiat casino/sportsbook operating since 2014, per Casino Guru and AskGamblers. It holds a dual-licence structure — a Curaçao Gaming Authority (CGA) certificate, No. OGL/2024/552/0560, alongside a concurrent Anjouan (Comoros) licence, No. ALSI-202507034-FI2, per Casino Guru's live licence-check widget, an unusual arrangement not seen on most operators in this database. Its complaint record is comparatively favorable for its size: AskGamblers shows 8 of 9 indexed complaints resolved, with a €918 deposit that went uncredited for nine days as the sole case still shown unresolved. Casino Guru separately tallies 73 total complaints (24 resolved, 48 rejected) — a high raw volume, though the large majority are closed rather than left open.
Complaints
5 reported issues · 1 unresolved
€918
Unresolved
$20,000 confiscated; original deposit refunded
Community report
Bonuses, withdrawals & KYC
35x wagering requirement is reported on most current welcome-bonus offers
Registration collects basic personal data upfront (name, address, phone, DOB, email)
Full document verification is generally requested around deposits/withdrawals rather than at signup
A Trustpilot reviewer reports $20,000 in winnings confiscated over an alleged card-counting accusation, with only the original deposit refunded
Detailed background research on stated policy — broader than any single number in the score breakdown above, though it informs it. Where an operator's own terms couldn't be fetched, that's noted and the figures are flagged as third-party rather than operator-confirmed.
Bonus policy
100% up to $750 plus bonus spins per AskGamblers' current listing; other sources cite up to €500 or $1,000. Wagering reported around 30x-35x — terms vary by source/region.
Withdrawal timeframe
Full document verification is generally requested around deposits/withdrawals rather than at signup. AskGamblers shows 8 of 9 indexed complaints resolved; the one unresolved case is a €918 deposit left uncredited for nine days.
KYC / verificationKYC conditional
Registration collects basic personal data upfront (name, address, phone, DOB, email); full identity documents are generally requested around deposit/withdrawal activity rather than at signup.
Trust Score breakdown
Licence & regulation
7.0
Payout reliability
7.0
Complaint record
9.0
KYC practice
6.0
T&C fairness
6.0
Ownership
Operating entity not independently confirmed beyond the RioBet brand itself, per the indexed third-party sources
Not established in the indexed public record
Dual-licensed: Curaçao Gaming Authority (CGA) certificate No. OGL/2024/552/0560, and a concurrent Anjouan (Comoros) licence No. ALSI-202507034-FI2, per Casino Guru's live licence-check widget