← Sportsbooks
Visit sportsbook ↗
View all complaints →
1win
TRUST SCORE
5.5/10
Below average
11+ cryptocurrencies accepted
Native iOS, Android, Windows apps
Overview
1win is a crypto-friendly casino and sportsbook operating through a large number of regional mirror domains (1win.com plus dozens of country-specific variants), largely because it is blocked or restricted in several jurisdictions. Sources disagree on its founding year — Wikipedia and one review site cite 2016, while AskGamblers and Casino.Guru both give 2018. No founder is disclosed by the company itself; a Russian investigative outlet (Izvestia, October 2025) named an individual it believes is the real owner, based on its own reporting rather than any company confirmation. Kazakhstan opened a 2023 investigation into 1win alleging unauthenticated payments and possible access by minors, later blocking the platform and reporting a multi-billion-tenge estimate of "criminal income"; it is also blocked in Russia and operates there via mirrors. In November 2024, a hacker published a database exposing roughly 96–100 million user records (confirmed by Have I Been Pwned), including emails, phone numbers, dates of birth and hashed passwords. 1win markets itself partly on a "no KYC" claim that conflicts with independent reviewers' reports of mandatory identity verification at withdrawal.
$2.63M
24h deposits
3,600
Unique depositors (24h)
$12.08M
Tracked balance
Complaints
1 reported issue
13,300 USDT
Closed (out of scope)
Bonuses, withdrawals & KYC
Welcome bonus: widely advertised as a '500%' multi-deposit package
Exact bonus structure and wagering requirement unconfirmed on 1win's own terms page
Withdrawal-timing claims are third-party only; 1win's own terms page returned no readable text
"No-KYC" marketing conflicts with mandatory ID checks once withdrawals exceed €500
Detailed background research on stated policy — broader than any single number in the score breakdown above, though it informs it. Where an operator's own terms couldn't be fetched, that's noted and the figures are flagged as third-party rather than operator-confirmed.
Bonus policy
Widely advertised as a "500% bonus" on 1win's own homepage, but the breakdown conflicts by source: AskGamblers describes a 4-deposit package (200%/150%/100%/50%, each up to €800), while Casino.Guru instead describes overlapping offers of 130% up to 500 USDT + 70 spins and 170% up to 500 USDT + 180 spins. A 5x wagering requirement is cited by one review site only and couldn't be confirmed against 1win's own terms page, which returned no readable body text on request.
Withdrawal timeframe
Third-party figures: e-wallets 0–24 hours, bank transfers 3–5 days, crypto roughly 10–30 minutes — 1win's own terms page didn't return readable withdrawal-timing text on request. AskGamblers logs 140 documented complaint cases (mostly resolved) citing delays from 3 to 40+ days and assigns a Safety Index of just 3/10; Casino.Guru separately logs 932 complaints but scores 1win 8.7/10 ("High Safety") — the two major review aggregators diverge sharply on overall trust, reported here rather than picking one.
KYC / verificationKYC conditional
1win's own homepage advertises "no KYC" as a feature, which conflicts with independent reviewers: AskGamblers reports mandatory identity verification once a withdrawal exceeds €500, and Casino.Guru's terms analysis separately flags 1win's KYC document-submission window as unreasonably short.
Trust Score breakdown
Licence & regulation
9.0
Payout reliability
3.0
Complaint record
4.0
KYC practice
4.0
T&C fairness
8.0
Ownership
1Win N.V. (Curaçao, company registration no. 147039)
Sister brand names cited elsewhere: 1win Esports, 1win Charity
Curaçao Gaming Authority licence OGL/2024/587/0621, issued September 2025 — a Curaçao registry snapshot from July 2026 still listed status as "Assessment in progress" months after the licence's stated March 2026 expiry date, an unresolved discrepancy