← Sportsbooks
Visit sportsbook ↗
View all complaints →
Rollbit
TRUST SCORE
4.6/10
Below average
Payout & support complaints reported
Casino.Guru rates Rollbit 4.1/10 (“Low”) on its Safety Index and has logged 110 player complaints against it (44 unresolved, 14 resolved, 50 rejected, 2 open), describing a “no reaction policy” toward its complaint-mediation process. One tracked case: a player with completed KYC and a prior clean withdrawal history had a $700 balance confiscated over an unspecified “Terms and Conditions” violation, and Rollbit stopped responding to follow-ups. A separate, dated AskGamblers forum case (Feb 2026, open) describes a player who had already completed KYC having $907 frozen over vague “linked accounts” concerns, with Rollbit going silent and reportedly blocking the player on social media — the same pattern (restriction or non-payment after KYC, then no response) shows up independently on both platforms.
25+ cryptocurrencies accepted
Overview
Rollbit (rollbit.com), launched in February 2020, is a hybrid crypto casino, sportsbook, leveraged crypto-derivatives trading platform and NFT project (the 10,000-piece "Rollbots" collection, Oct 2021). It's run by two pseudonymous founders known as "Razer" and "Lucky" — their real identities aren't officially confirmed; one anonymous investigative dossier names a specific individual and alleges past ties to a 2016 skin-betting scandal and a no-KYC exchange, but the piece itself concedes this is "attribution, not proof," so it's treated here as unverified. Rollbit runs its own RLB token (no ICO, distributed free, migrated from Solana to Ethereum in 2023) used for staking and rakeback. A March 2023 BeInCrypto investigation flagged Rollbit's Curaçao sub-licence as showing an unusual, prolonged "annual renewal" status inconsistent with how Curaçao sub-licences normally work, and separately alleged the operator gave "fake balances" to promotional influencers; Rollbit told the researcher the licence issue was a "UI issue." No formal regulatory enforcement action (fine, licence revocation, country-level ban) was found in this research — reported here as "not found," not as confirmation the operator is clean.
$74.68K
24h deposits
5
Unique depositors (24h)
$459.27K
Tracked balance
Complaints
4 reported issues · 3 unresolved
$50 disputed
Unresolved
14,000 USDT
Unresolved
Bonuses, withdrawals & KYC
No deposit-match bonus; bonuses only via lottery/Discord giveaways, 5x wagering to convert
Just $10 deposited and $10 wagered unlocks withdrawals
KYC tiers undisclosed upfront; a higher level is only revealed after clearing the one before it
No stated SLA for withdrawal processing time in official documentation
Detailed background research on stated policy — broader than any single number in the score breakdown above, though it informs it. Where an operator's own terms couldn't be fetched, that's noted and the figures are flagged as third-party rather than operator-confirmed.
Bonus policy
No conventional deposit-match welcome bonus, per Rollbit's own Help Center: bonus balances are instead earned via team lottery draws or Discord giveaways, require a 5x wagering requirement to convert to withdrawable funds, and are usable only on casino games (not on Crypto Trading, Challenges, Bonus Battles or NFT Lootboxes). Rollbit's own help article states roughly 50% odds of completing the requirement, with successful completers expected to net about 2x the bonus balance on average. Separate marketing references "up to 70% Rewards" (a rakeback-style program), but full official terms for that weren't independently accessible.
Withdrawal timeframe
Per Rollbit's own Help Center, new accounts must deposit $10 and wager $10 before withdrawals unlock; once met, the article states there are "no limitations on withdrawals." Notably, the official article states no specific processing-time SLA and no numeric maximum withdrawal limit — a documentation gap in itself. See the complaint-pattern warning on this profile for reported real-world withdrawal delays and restrictions.
KYC / verificationKYC conditional
Per Rollbit's own Help Center, KYC is tiered across up to 5 levels; the operator's own text states a user is only told whether a higher level is required after completing the one before it — i.e. the trigger for deeper verification isn't disclosed upfront. If a submission sits "pending review" for more than 24 hours the official guidance is to contact support, implying (but not guaranteeing) a ~24-hour turnaround. Multiple third-party sources describe a "KYC double standard" in practice — deposits and play require no verification, but it's suddenly demanded at withdrawal time, especially for larger amounts.
Trust Score breakdown
Licence & regulation
9.0
Payout reliability
2.0
Complaint record
2.0
KYC practice
3.0
T&C fairness
8.0
Ownership
Reported (third-party, not confirmed on Rollbit's own pages) as Bull Gaming N.V., incorporated in Curaçao around March 2021; ownership is described by one analysis as opaque, with nominee directors also tied to other offshore entities
No confirmed official sister brand; several look-alike domains exist (e.g. "rollbitcasino.cc") that are not established as official Rollbit properties and may be impersonators
Curaçao Gaming Authority — one third-party source cites licence number 157086, not independently verified against the Curaçao registry; a 2023 investigation flagged the sub-licence's renewal status as irregular