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Thunderpick.io

Crypto sportsbook Curaçao / Comoros
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KYC conditional
"Conditional" means no KYC is required just to sign up and play. Verification is only requested in some cases — most commonly when withdrawing, or if suspicious activity is flagged.
 ⚠ 14 complaints
TRUST SCORE
5.5/10
Below average
Visit sportsbook ↗
Wide esports offer — 25+ titles (CS2, Dota 2, League of Legends, Valorant) with deep pre-match and live markets
Operating since 2017, among the longer-running crypto esports books
Complaints
14
Reported issues
11
Unresolved / ongoing
10
Independently adjudicated
Account Funds frozen
€781.30 withdrawal delayed, KYC documents repeatedly reported as "not received"
A player reported a pending withdrawal delayed by KYC verification, with Thunderpick repeatedly claiming submitted…
Unresolved
€781.30 at stake · AskGamblers
Account Funds frozen
€2,200.13 withdrawal delayed by repeated KYC requests
A player's payout was delayed after Thunderpick issued repeated KYC document requests following the withdrawal…
Unresolved
€2,200.13 at stake · AskGamblers
Account Funds frozen
€6,226.37 withdrawal left pending for 12 days with no response
A player's withdrawal remained stuck for 12 days with no substantive response from Thunderpick.
Unresolved
€6,226.37 at stake · AskGamblers
Sportsbook Funds frozen
~$8,725 blocked after a roughly $9,000 win, only $400 released
A player said they won approximately $9,000, were allowed to withdraw only $400, and the remaining balance was then…
Unresolved
$8,725 at stake · AskGamblers
Account Funds frozen
€5,200 payout continuously delayed after verification documents submitted
After winning and submitting verification documents, a player reported their payout being continuously delayed with no…
Unresolved
€5,200 at stake · AskGamblers
Account Funds frozen
$11,700 KYC allegedly delayed on purpose for nearly a month after a large win
A player alleged their KYC review was deliberately delayed after a significant win, with verification still pending…
Unresolved
$11,700 at stake · AskGamblers
Sportsbook Funds frozen
$12,000 in funds confiscated, operator cited a 'professional player' registration-rules violation
A player reported roughly $12,000 seized from their account on October 5. The player says Thunderpick described them as…
Unresolved
$12,000 at stake · AskGamblers
Sportsbook Funds frozen Community report
4,900 USDT esports bettor's account closed and balance confiscated after KYC
A player said they used Thunderpick for about three months, regularly betting on tier-1 Dota 2 and CS2 esports matches,…
Unresolved
4,900 USDT at stake · Bitcointalk
Sportsbook Funds frozen Community report
Sportsbook balance blocked over a disputed arbitrage allegation (Terms 5.1 / 15.1)
A 2026 reviewer said they spent months providing identity and address documents, after which Thunderpick blocked their…
Contested — operator says a review found terms breaches
Amount not stated · Trustpilot
Sportsbook Funds frozen Community report
Sports-betting account blocked and balance withheld over alleged multiple accounts
A reviewer said they used Thunderpick specifically for sports betting, submitted KYC when requesting a withdrawal, and…
Contested — regulator complaint reportedly filed
Amount not stated · Trustpilot
Account Sportsbook issue
$140 deposit never credited, cited as a site-wide deposit issue
A player's $140 deposit never appeared in their account; Thunderpick reportedly cited a site-wide deposit problem, and…
Unresolved
$140 at stake · AskGamblers
Account Sportsbook issue
$490 withdrawal blocked by a manual KYC rejection to the same deposit address
A player deposited via Litecoin and submitted a withdrawal to the same address, but manual KYC review rejected the…
Unresolved
$490 at stake · AskGamblers
Account Sportsbook issue
$8,077 withdrawal delayed 34+ hours without explanation; later resolved
A player's withdrawal sat pending for more than 34 hours with no explanation given; the case is logged as resolved.
Resolved
$8,077 at stake · AskGamblers
Account Sportsbook issue Community report
$787.86 withdrawal bounced back on the wrong network, account then disabled
A player alleges Thunderpick sent a withdrawal over the BEP-20 network to a Revolut address that required ERC-20,…
Unresolved
$787.86 USDT at stake · Bitcointalk / LCB
Community-submitted complaints

Submitted by site visitors, reviewed by CryptoBetGrade before publishing. Separate from the sourced complaints above.

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