RESEARCH

Research & investigations

Notes from inside our review process — how we source and verify complaints, what we found digging into specific operators, and the judgment calls behind the numbers on this site.

Real dataBased on verifiable sources
Independent analysisNo affiliate influence
Player-focusedReal issues, real context
Ongoing researchNew investigations regularly
Sports betting screen with a voided bet and cryptocurrency coins CBG / 01 INVESTIGATION
Confiscated winnings 10 September 2026

Sportsbooks that confiscate winnings for value betting: documented cases

Documented cases from Betpanda, Winna, WinTomato, DuckDice, Wild.io and more — and the line between ordinary risk management and retroactive punishment.

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Complaint review checklist representing source and evidence verification CBG / 02 METHODOLOGY
Complaint verification 10 September 2026

How we evaluate sportsbook complaints before they affect a Trust Score

Why raw complaint counts mislead, which sources we trust most, and how operator responses and final outcomes change the weight of a case.

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Crypto sportsbook interface, shown for illustrative context CBG / 04 PROVIDER RESEARCH
Provider research 10 September 2026

BETBY Sportsbook Complaints: What the Data Shows

A provider-level look at public sportsbook disputes involving BETBY: value-betting flags, operator responses and why the same provider can produce different player outcomes.

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Odds comparison illustration: arbitrage betting versus value betting CBG / 03 EXPLAINER
Explainer 10 September 2026

Arbitrage vs Value Betting: How Sportsbooks Actually Treat Players

Arbitrage and value betting are often grouped together in sportsbook disputes. We separate the two strategies and examine what operators actually do.

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More research is coming. New investigations will focus on operator behaviour, sportsbook providers, complaint patterns and the rules that affect winning players.