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1Go Casino

Crypto sportsbook Curaçao
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⚠ 5 complaints
TRUST SCORE
7.1/10
Above average
Visit sportsbook ↗
Limited players: withdrawal up to 31 days
Per the operator's own Terms & Conditions, if a player is flagged/limited on the sportsbook (e.g. for advantage play or other restricted-play patterns), withdrawal of their balance can take up to 31 days — well beyond the faster processing times otherwise advertised. Understood to apply across the shared Galaktika N.V. group of sister brands (Fresh Casino, Jet Casino, Starda Casino, Sol Casino, 1Go Casino, Legzo Casino, Irwin Casino), which likely run the same underlying platform and terms template.
10+ cryptocurrencies accepted
Weekly cashback up to 10%
Complaints
5
Reported issues
1
Unresolved / ongoing
5
Independently adjudicated
Casino Confiscation
Balance reduced from ~€2,100 to €700 under a bonus max-win rule
Player said the balance fell from roughly €2,100 to €700 at withdrawal because of a 5x bonus maximum-win rule. Casino…
Resolved
€700 payable from ~€2,100 at stake · Casino Guru
Casino Confiscation
~30,000 UAH balance dispute closed under a no-deposit bonus cap
Player alleged funds were removed from the real balance after wagering. Casino Guru questioned transparency but, after…
Operator position upheld
~30,000 UAH claimed at stake · Casino Guru
Account Funds frozen
$600 withdrawal held under a 31-day verification clause despite full KYC
An Algerian player submitted two $300 USDT withdrawal requests on October 18, 2025. 1Go invoked clause 10.4 — "the 1GO…
Resolved
$600 (two $300 USDT withdrawals) at stake · Casino Guru
Account Funds frozen
€4,000 withdrawal left pending past the promised verification window
An Irish player won and requested a withdrawal on May 15, 2024, submitting verification documents the next day. 1Go…
Rejected — player did not respond
€4,000 at stake · Casino Guru
Casino Funds frozen
Second bonus-cap dispute reviewed during mediation
Casino Guru challenged the application of a maximum-win cap at the withdrawal stage and argued a second cap could be…
Public complaint
Amount not stated · Casino Guru
Community-submitted complaints

Submitted by site visitors, reviewed by CryptoBetGrade before publishing. Separate from the sourced complaints above.

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