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Jet Casino
TRUST SCORE
7.1/10
Above average
Limited players: withdrawal up to 31 days
Per the operator's own Terms & Conditions, if a player is flagged/limited on the sportsbook (e.g. for advantage play or other restricted-play patterns), withdrawal of their balance can take up to 31 days — well beyond the faster processing times otherwise advertised. Understood to apply across the shared Galaktika N.V. group of sister brands (Fresh Casino, Jet Casino, Starda Casino, Sol Casino, 1Go Casino, Legzo Casino, Irwin Casino), which likely run the same underlying platform and terms template.
No stated maximum win limit
Wide crypto selection (8+ coins)
Overview
Jet Casino is an online crypto/fiat casino founded in 2020 and operated by Galaktika N.V. under a Curaçao gambling licence. It's a sister brand of several other operators in this database — Fresh Casino, Starda Casino, Sol Casino, 1Go Casino, Legzo Casino and Irwin Casino — all run under the same Galaktika N.V. corporate group, reported by third parties to cover 17–19 casino brands in total.
Complaints
7 reported issues · 2 unresolved
€259,797
Public complaint
€5,000
Resolved
Bonuses, withdrawals & KYC
Welcome bonus: 100% up to €300-€600 + spins
45x wagering requirement on larger offer
Crypto deposits are instant
Crypto withdrawal delays up to 31 days reported
Detailed background research on stated policy — broader than any single number in the score breakdown above, though it informs it. Where an operator's own terms couldn't be fetched, that's noted and the figures are flagged as third-party rather than operator-confirmed.
Bonus policy
Welcome package commonly cited as 100% up to €300/$300 plus up to 500 free spins on first deposit, or an alternate 100% up to €600 offer carrying 45x wagering; minimum deposit around €20, table games contribute only 5% toward wagering.
Withdrawal timeframe
Reported stages: up to ~48 hours for KYC review, then e-wallets 0–48 hours or bank/card transfers 3–5 days; crypto deposits are instant, though third parties have recorded crypto withdrawal delays up to 31 days in some complaints. Stated limits: €4,000/day, €20,000/week, €80,000/month.
KYC / verificationKYC required
Verification is required before a first withdrawal, escalating for deposits/withdrawals above roughly €1,250–2,000: government ID, proof of address, proof of payment-method ownership and a selfie with ID are standard requests; video-call verification reported in some cases.
Trust Score breakdown
Licence & regulation
9.0
Payout reliability
5.0
Complaint record
8.0
KYC practice
9.0
T&C fairness
4.0
Ownership
Galaktika N.V. (Curaçao)
Sister brand of Fresh Casino, Starda Casino, Sol Casino, 1Go Casino, Legzo Casino and Irwin Casino (all Galaktika N.V., also listed in this database)
Curaçao Gaming Authority licence OGL/2024/169/0146 — this specific number comes from an unofficial tracker site, not confirmed on an official registry or on Jet Casino's own page