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Jet Casino

Crypto sportsbook Curaçao
Checking your country…
⚠ 7 complaints
TRUST SCORE
7.1/10
Above average
Visit sportsbook ↗
Limited players: withdrawal up to 31 days
Per the operator's own Terms & Conditions, if a player is flagged/limited on the sportsbook (e.g. for advantage play or other restricted-play patterns), withdrawal of their balance can take up to 31 days — well beyond the faster processing times otherwise advertised. Understood to apply across the shared Galaktika N.V. group of sister brands (Fresh Casino, Jet Casino, Starda Casino, Sol Casino, 1Go Casino, Legzo Casino, Irwin Casino), which likely run the same underlying platform and terms template.
No stated maximum win limit
Wide crypto selection (8+ coins)
Complaints
7
Reported issues
2
Unresolved / ongoing
6
Independently adjudicated
Casino Confiscation
€28,000 in winnings removed after a game-provider technical-error finding
Player alleged the balance was reduced from about €28,000 to the original deposit after an account freeze. Casino Guru…
Rejected
€28,000 at stake · Casino Guru
Casino Confiscation Community report
Large confiscation complaint listed in Casino Guru's index
Casino Guru's current Jet Casino complaint index includes a winnings-confiscation case with a disputed amount of…
Public complaint
€259,797 at stake · Casino Guru
Account Funds frozen
€5,000 withdrawal delayed a month under a verification clause
Player deposited €2,000 and won €5,000 on slots, then hit a payment delay the casino attributed to its terms of…
Resolved
€5,000 at stake · AskGamblers
Account Funds frozen
€909 withdrawal held under the same 31-day review clause
Player "Coman" tried to withdraw €909.48 and was asked for standard ID/selfie verification, then for a video selfie…
Unresolved
€909.48 at stake · AskGamblers
Sportsbook Funds frozen
20,766 UAH sportsbook withdrawal delay closed as out of scope
Player had completed document and call verification, but a withdrawal remained delayed while sports-betting activity…
Closed (out of scope)
20,766 UAH at stake · Casino Guru
Account Funds frozen
€18,500 withdrawal pending since March 2024, later resolved
Player reported a €18,500 withdrawal pending since 25 March 2024. The AskGamblers complaint listing records the case as…
Resolved
€18,500 at stake · AskGamblers
Account Funds frozen
€470 withdrawal held during a 17-day account-control review
Player reported a €470 withdrawal pending for more than 17 days during additional account control. The operator later…
Resolved
€470 at stake · AskGamblers
Community-submitted complaints

Submitted by site visitors, reviewed by CryptoBetGrade before publishing. Separate from the sourced complaints above.

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