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Whale.io

Crypto sportsbook Anjouan
Checking your country…
⚠ 15 complaints
TRUST SCORE
5.3/10
Below average
Visit sportsbook ↗
Only 1x wagering on its 200% welcome bonus
11 cryptocurrencies accepted
Complaints
15
Reported issues
5
Unresolved / ongoing
10
Independently adjudicated
Account Confiscation
$36,128 withdrawal pending 9 days after full KYC verification, no operator response
Player said a $36,128 withdrawal remained pending nine days after submitting passport, selfie/video verification, proof…
Unresolved
$36,128 at stake · AskGamblers
Account Funds frozen
$4,750 withdrawal cancelled and extra verification demanded despite prior KYC; resolved
Player said a withdrawal was cancelled despite prior two-step KYC and that additional proof-of-address, ownership,…
Resolved
$4,750 at stake · AskGamblers
Account Funds frozen
Account closed after winning ~1,700 USDT in a Refer-a-Friend tournament; unresolved
Player said the account was banned shortly after winning roughly 1,700 USDT in a Refer-a-Friend tournament. Casino Guru…
Unresolved
1,700 USDT at stake · Casino Guru
Account Funds frozen
1,000 USDT deposit followed by immediate permanent account block; unresolved
Player said a 1,000 USDT deposit was credited and the account was blocked almost immediately, before any gameplay or…
Unresolved
1,000 USDT at stake · Casino Guru
Account Funds frozen
383 USDT retained in closed account over an unsubstantiated multi-accounting allegation; unresolved
Player said 383 USDT remained in a closed account, including a 300 USDT deposit. Whale.io reportedly alleged…
Unresolved
383 USDT at stake · Casino Guru
Account Funds frozen
524 USDT account closed after a winning deposit, citing unspecified rule violations
Player reported several deposits, with a final 250 USDT deposit wagered and won to produce a 524 USDT balance. The…
Unresolved
524 USDT at stake · Casino Guru
Sportsbook Funds frozen Community report
Account suspended with ~$4,200 inside after a week of inactivity following a $5,000 deposit
A Bitcointalk user ('monkeyfish') said they deposited $5,000, placed only two or three bets, then returned about a week…
Forum report
~$4,200 claimed / $5,000 deposit at stake · Bitcointalk
Sportsbook Funds frozen Community report
Sportsbook withdrawal suspended after a winning 2026 World Cup bet
Reviewer said they returned to Whale.io's sportsbook for the 2026 World Cup, won a Spain-Belgium bet, and then had the…
Community report
Amount not stated · Trustpilot
Account Funds frozen Community report
Permanent restriction after repeated failed verification; 245.56 USDT held, deposit-return request ignored
Reviewer said verification repeatedly failed, the account was permanently restricted, and a direct request to return…
Community report
245.56 USDT incl. 150 USDT deposit at stake · Trustpilot
Sportsbook Funds frozen Community report
Permanent ban over an "opposite betting" allegation with no specific violation identified
Reviewer said support initially cited 'opposite betting' but would not identify a specific violation or supporting…
Community report
Amount not stated · Trustpilot
Account Sportsbook issue
Account temporarily blocked during withdrawal after a winning bet; resolved
Player deposited $200, placed a bet and reached a $366 balance, then reported being locked out during withdrawal.…
Resolved
366 USDT at stake · Casino Guru
Account Sportsbook issue
$10,000 (45,000 JAMBO) withdrawal delay traced to a wrong wallet address; resolved
Player reported a delayed withdrawal of 45,000 JAMBO tokens, valued at roughly $10,000 in the complaint. Casino Guru…
Resolved
$10,000 (45,000 JAMBO) at stake · Casino Guru
Account Sportsbook issue
501 USDT withdrawal returned to casino wallet after a payment-provider AML check; resolved
A withdrawal was returned to the sending casino wallet following an AML check performed by the payment provider, not…
Resolved
501.1461 USDT at stake · Casino Guru
Casino Sportsbook issue
Battle Pass, cashback and $6,000 in blackjack winnings allegedly uncredited; closed without a finding
Player alleged missing Battle Pass rewards, cashback discrepancies and $6,000 in blackjack winnings not credited…
Closed (no response)
$6,000 at stake · Casino Guru
Sportsbook Sportsbook issue Community report
Three settled sportsbook wins refunded instead of paid out, ~125 USDT disputed
Reviewer supplied three bet IDs and alleged three successful sportsbook bets were refunded rather than settled as wins,…
Community report
125.4 USDT profit at stake · Trustpilot
Community-submitted complaints

Submitted by site visitors, reviewed by CryptoBetGrade before publishing. Separate from the sourced complaints above.

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